Updated: September 20th 2024

Terms of service

Welcome to ShuttleAI!

These terms and conditions outline the rules and regulations for the use of ShuttleAI's Website, located at https://shuttleai.com/, including all other services provided by ShuttleAI. These terms form an agreement between you and ShuttleAI, Inc., a Delaware corporation. By using our services, you agree to these terms.

Single account policy

You may only have one account on ShuttleAI. Creating multiple accounts, using VOIP numbers, or using temporary email addresses may result in a permanent ban from our services, with the possibility to appeal by contacting [email protected].

User Data

We collect user data, including your name, email address, and phone number. This information is used to deliver and enhance our services, handle transactions, and communicate with you. Our website utilizes cookies to improve user experience, analyze site activity, and enable specific features. By using the website, you agree to our use of cookies. Passwords are hashed and salted, and we do not store your payment information, as it is handled by our payment processor Stripe.

Using our Services

You agree to use our services in accordance with all applicable laws and regulations. Violating these terms may result in the termination of your account and access to our services. You may not use our services to engage in any illegal, malicious or abusive activities. For example:

  • Attempting or assisting anyone to reverse engineering, decompile, or disassemble our services, including our website, API, and models.
  • Interfering with the operation of our services, including our website, API, and models.
  • Using our service that infringes on the rights of others.
  • Using our services to distribute malware, viruses, or other harmful software.
  • Breaking any laws or regulations in your jurisdiction.

Changes to our Services

We may modify, suspend, or discontinue our services at any time without notice, including adding or removing features or functionality, or changing the terms of service.

Termination

We may terminate or suspend your account and access to our services at any time, without notice, for any reason, including a breach of these terms. To appeal a termination, please contact [email protected].

Model stability

We do not guarantee the stability of any models, and we are not responsible for any damages or losses that may occur as a result of using our models. Our models are provided as-is, without any warranty or guarantee. Stability may vary based on the input data, model architecture, and other factors.

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